Returns & Exchanges

At StopBox, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your fit isn't quite right, we are committed to making the exchange or refund process as effortless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original StopBox packaging, ensuring all hangtags are attached and the garment is free of any signs of wear.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number; we will process your refund or exchange within 5-7 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing